Xfinity box stuck on welcome screen. Thr Tv screen says welcome. Bienvenido. Bienvenue. The box i...

1. Restart your device. This is often the simplest f

Pick your device. Pick troubleshoot and then click on continue. The screen will load and you can click on “system refresh” to start the reset. There is also a default restore option if you don’t have the app. To use that, turn on the streaming device using the power button. Make sure the light is blinking green .Reset Comcast Signal from the Help Menu. You can reset the Comcast signal for your TV box using the help menu. Here’s how: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. Once it has started, do not turn or unplug the TV box.The day the Tech was to arrive I tried Peacock and now it worked fine but the others did not. So the tech said it is the X1 box and replace it with a different model. It now a[[ears to work on all of the streaming services I mentioned except Discovery+ which Xfinity is still working on. The following was the original X1 box and the replacement ...X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ...Sep 22, 2020 · Cable box frozen on welcome screen. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Nothing changes. Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. Swipe upwards on the preview of the app until it is no longer on the screen. Android: Open the Settings, tap Apps, then tap the Running tab. Find XFINITY TV and tap Force stop.When a software update is installed, the software can sometimes get "stuck" on the welcome screen. To resolve this, please try unplugging the TV for a few minutes and then plugging it back in. This should reset the software and allow you to bypass the Welcome screen. You may also need to do a full factory reset if the issue persists.Oct 3, 2023 · 7. Replace the Cable TV Box at the Local Comcast Store. Sometimes cable TV box has a damaged HDMI port or a faulty one due to some power outages. Please take it to your local Comcast store for a same-day replacement. Usually, you don’t need to make a prior booking. 8. Let Comcast Run Diagnostics. Call Comcast and ask them to run TV ... Dec 27, 2020 · Xfinity Community Forum. TV. X1. X1 box stuck on Welcome screen. lauren1018 +7 more. ... 51 Messages. Sunday, December 27th, 2020 6:00 AM. Closed. X1 box stuck on ... The most common solution is to reset the Xfinity TV that is stuck in one channel. Turn off the TV. Detach the device. Press & hold the power button for a minimum of 30 sec. Reconnect it again after 10 mins. Press & hold the power and wait a moment when the TV finally powers off. Now you can check if the channel can be changed.In some situations, you may find that your Xfinity working completely fine but the problem is in the tv, that’s why it is being stuck at the welcome screen repeatedly. Straight turn off your tv and then start it again. A restart may solve the issue instantly. If your tv has a restart button, it’s fine. If it doesn’t have, go for a manual ...Xfinity Stuck on Welcome Screen: How to Troubleshoot Check your connections. Ensure that all your connections are tight and that the cords are in good condition, without any... Restart your Xfinity Cable Box. Once you’ve checked all your connections, you might suspect that it’s your Xfinity Cable... ...If you are using Wi-Fi, you should try connecting an Ethernet cable directly to the Xfinity Flex box. Restart your Xfinity Flex streaming box by unplugging it from the power outlet. After that, wait for 30 seconds, and then plug it back into the outlet to check if apps are loading and working. ... Issue 5: Xfinity Flex Stuck on Welcome Screen.If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the ...29 Agu 2022 ... Don't let go until you hear the second beep or see the console boot into low resolution mode (the Xbox boot screen will appear slightly ...Jul 8, 2023 · My X1 box is stuck on Welcome screen for last 3 days. It just keeps rebooting. It's affecting all 3 cable boxes. There are no outages in my area. I've tried to reset the boxes, unplugged them and still nothing. They tried to send a signal and it didn't reach my boxes. I've used the xfinity chat person which was useless. Can someone help me with ... Jul 7, 2023 · The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 seconds and attempted a hard reboot, with mostly the same results, the only difference being that now the “Welcome etc” screen flashes periodically until it turns off completely. The box is also quite ... Fix: Xfinity Flex Streaming Box Not Working Issue. So, here are the guidelines that you require to follow to fix the Xfinity Flex streaming box not working issue. Therefore, make sure to follow them carefully. So, let’s …Sep 11, 2022 · We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. Related Topics. Comcast Communication services S&P 500 Public company Business Finance Business, Economics, and Finance. 3 comments. Posted by u/nottEpic - 2 votes and 3 comments.Support TV & Streaming Restart Your X1 TV Box When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online …A few days ago my X1 box would randomly restart and get stuck on the welcome screen. A reboot would eventually bring back the tv. It eventually stopped working all together. I just received a replacement box and it’s doing the same thing. I get past the welcome screen but then I can’t bring up the menu or even pair the remote.Hello @user_1ecaf4 thank you for creating a public post for assistance! I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance.There is a resolution some TVs and audio receivers has issues with. (1080p60) Take the Xfinity remote that you use with that X1 box and press “EXIT EXIT EXIT” (3 times fast) then type in on the Keypad “1080” that will change the picture resolution from 1080p60 to 1080i. You can also follow the same steps but instead of typing in “1080 ...Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart Using the Power Cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart From Device Settings Xfinity Streaming Device stuck on back screen. Device stuck on black screen. Tried restarting it. I know the HDMI cable is plugged in right because when I do a voice command, the box shows up on the upper left corner. Question.Our cable box keeps restarting on its own and then gets stuck on the black "welcome screen." This has been happening multiple times a day for the last couple months.Please help. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. We have made changes to keep employees safe so response and call times may be longer ...New xfinity box stuck on welcome screen x1 box stuck on the welcome...Tue, Apr 14, 2020 6:00 PMMy box in my room is stuck on the welcome screen, I have unplugged and reset. ... Besides, why is my Xfinity box stuck on the welcome screen? Restart from Device Settings Using the remote, press the xfinity button. Use the right arrow button to ...Pick your device. Pick troubleshoot and then click on continue. The screen will load and you can click on “system refresh” to start the reset. There is also a default restore option if you don’t have the app. To use that, turn on the streaming device using the power button. Make sure the light is blinking green .X1 box stuck on Welcome screen. lauren1018. +7 moreXfinity Voice. For Xfinity Voice customers, try restarting the modem by pressing the Reset button located on the back of the modem. Press the Reset button until you see the lights go off on the front of the unit. Release the Reset button …When a software update is installed, the software can sometimes get "stuck" on the welcome screen. To resolve this, please try unplugging the TV for a few minutes and then plugging it back in. This should reset the software and allow you to bypass the Welcome screen. You may also need to do a full factory reset if the issue persists.Since installation, using Xfinity via the X1 box is excruciatingly slow. Loading Disney+, Netflix, or Paramount+ takes 60+ seconds just to get to the "home" screen. Then, trying to select anything forces you to wait a few seconds for a button click on the remote before it actually happens on the screen. Even just pulling up the Guide and ...Why is my Xfinity Cable box stuck on the welcome screen? Solution 1: Check your cable connections. You can start troubleshooting of the Xfinity cable box just shows the welcome... Solution 2: Power cycle the Xfinity box. When you power cycle the Xfinity box you are basically restarting the device... ...There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box off and on again. Also, check that the cable connections are s...On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were …I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later.May 1, 2023 · Issue 1: Xfinity Flex Not Turning On. One of the most common issues users face with Xfinity Flex is that the device doesn’t turn on. Although it may sound disheartening, the problem is nothing but hidden in your HDMI cable or remote. Follow these simple steps to get your Xfinity Flex up and running: Check whether you are using the right HDMI ... Overheating can also lead to hardware issues, causing the box to freeze at the welcome screen. Additionally, physical damage or loose connections can result in the box not functioning properly and getting stuck on the welcome screen. Connection Problems. Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen.Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button.Mar 4, 2020 · is the flex box an Xi5 or Xi6 wireless? you can connect via ethernet if so to the gateway/modem. I'm trying to set up my Flex box and it's stuck on the screen that says "Welcome. Bienvenido. Bienvenue." I currently provide my own modem/router--is this the issue? May 4, 2020 · I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later. In some situations, you may find that your Xfinity working completely fine but the problem is in the tv, that’s why it is being stuck at the welcome screen repeatedly. Straight turn off your tv and then start it again. A restart may solve the issue instantly. If your tv has a restart button, it’s fine. If it doesn’t have, go for a manual ...Mar 4, 2020 · is the flex box an Xi5 or Xi6 wireless? you can connect via ethernet if so to the gateway/modem. I'm trying to set up my Flex box and it's stuck on the screen that says "Welcome. Bienvenido. Bienvenue." I currently provide my own modem/router--is this the issue? Xfinity Community Forum. TV. X1. X1 box stuck on Welcome screen. lauren1018 +7 more. Contributor • 51 Messages. Sunday, December 27th, 2020 6:00 AM. Closed. X1 box stuck on Welcome screen ...Here are the troubleshooting steps I have taken: Reset the box 50+ times using several wait times after the power is pulled (5 seconds, 10 seconds, 30 seconds, 2, 5 minutes, etc). I tried resetting the box from the Xfinity portal, however, it is not showing up the connected devices list (only the older box shows up).Feb 11, 2021 · The Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup. My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made.The day the Tech was to arrive I tried Peacock and now it worked fine but the others did not. So the tech said it is the X1 box and replace it with a different model. It now a[[ears to work on all of the streaming services I mentioned except Discovery+ which Xfinity is still working on. The following was the original X1 box and the replacement ...Got our Xfinity installed yesterday, Guy was great, and everything worked last night. I even watched it a bit this morning. Get home from work, turn on the TV in my office, and its stuck at the Welcome. Bienvenido, Bievenue. I let it sit for approx 10min, tried resetting the box by unplugging and letting it sit, then tried holding the power button.Oct 3, 2023 · 7. Replace the Cable TV Box at the Local Comcast Store. Sometimes cable TV box has a damaged HDMI port or a faulty one due to some power outages. Please take it to your local Comcast store for a same-day replacement. Usually, you don’t need to make a prior booking. 8. Let Comcast Run Diagnostics. Call Comcast and ask them to run TV ... See full list on thedroidguy.com Here are the troubleshooting steps I have taken: Reset the box 50+ times using several wait times after the power is pulled (5 seconds, 10 seconds, 30 seconds, 2, 5 minutes, etc). I tried resetting the box from the Xfinity portal, however, it is not showing up the connected devices list (only the older box shows up).is the flex box an Xi5 or Xi6 wireless? you can connect via ethernet if so to the gateway/modem. I'm trying to set up my Flex box and it's stuck on the screen that says "Welcome. Bienvenido. Bienvenue." I currently provide my own modem/router--is this the issue?2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. When watching on a streaming service app, my screen goes black for 5-10 seconds ...All Comcast cable boxes include a remote control when they are rented from Comcast. By default, the remote control is programed to work with the cable box, an RCA television and an RCA VCR. If you have a TV, VCR or DVD player that is made...Restarting your xfinity equipment is the quickest and easiest way to fix the welcome screen issue. Here are the steps to restart your equipment: Unplug the power cords from the back of your modem and router. Wait for at least 30 seconds. Plug the cords back in, starting with the modem, and wait for your equipment to start up.is the flex box an Xi5 or Xi6 wireless? you can connect via ethernet if so to the gateway/modem. I'm trying to set up my Flex box and it's stuck on the screen that says "Welcome. Bienvenido. Bienvenue." I currently provide my own modem/router--is this the issue?If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. Well apparently not as I see the welcome screen for 30 seconds or so at start-up so before it either goes into black death switched to a screen telling me there sorry and to tighten my cables and a restart icon text box looking thing that doesnt appear to do anything.Sep 11, 2022 · We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. Xfinity Flex Stuck on Welcome Screen . If you’ve been having trouble with your Xfinity Flex box getting stuck on the welcome screen, you’re not alone. Several users have reported this issue, and it can be quite frustrating. Here are a few things you can try to fix the problem: 1. Restart your Flex box.Official Employee. •. 972 Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it!It is not a direct path to Shaw Support. Call 1-888-472-2222 to get help. It's possible that a service call will be necessary to replace the device. Or, for a replacement device to be shipped, via Canada Post, to you, for self-installation, and return of the current device. BlueCurve TV Player XG1V4 screen is stuck on "Welcome. Bienvenido.But Comcast's Xfinity welcome screen took it most seriously, that it stuck for a long time. There's nothing stuck on the Start screen, just a mistake, and the company can work on it to smooth it out of the system. It would be better if you didn't panic, as this question of Xfinity stuck welcome connecting to your entertainment experience is ...Overheating can also lead to hardware issues, causing the box to freeze at the welcome screen. Additionally, physical damage or loose connections can result in the box not functioning properly and getting stuck on the welcome screen. Connection Problems. Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen.Xfinity Community Forum. TV. X1. X1 box stuck on Welcome screen. lauren1018 +7 more. Contributor • 51 Messages. Sunday, December 27th, 2020 6:00 AM. Closed. X1 box stuck on Welcome screen. I have tried rebooting multiple times and it’s still stuck. I’ve tried sending a signal and it says it can detect the box. I’ve checked all of the ...We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds.Xfinity stuck on welcome screen: how to troubleshoot includes checking your connections, restarting your television, restarting your cable on a computer or …If you’re an Xfinity TV customer and you’ve been stuck on the welcome screen, don’t worry – you’re not alone. Many Xfinity TV customers have reported this issue, and Comcast is working on a fix. In the meantime, there are a few things you can try to get your TV up and running again. First, unplug your set-top box from power for 30 ...Has your printer ever gotten stuck in an error state? It can be frustrating when you’re trying to print an important document, and all you see is an error message on your computer screen. Fortunately, there are common causes for this issue,...492 Messages. Hey @user_e4b1f7, We would be more than happy to look into the "Welcome Screen" issue that you're having. When you reset your box, are you …First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.My cable box is stuck on the welcome screen. I’ve unplugged it numerous time, once for 3 hours, and nothing works. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ...Comcast Xfinity customers have several options for blocking calls from unwanted numbers to a landline or cell phone. Comcast provides both a robocall blocker and a call screening service that can be used to block specific numbers.May 7, 2020 · After having to upgrade our cable box, the new X1 Box gave this message for a few minutes and then went to a black screen. After several restarts and and swearing, it kept doing the same thing. After reading on this forum that lots of other people were having problems I gave up. After repeatedly resetting both the router and my FLEX box, I am only able to see very limited functionality, beyond a black/blank screen from my Flex device. I am able to access the ‘screen saver,’ but no Home Screen. I am able to use voice commands, but the FLEX never actually accesses the show/3rd Party App I am trying to access. Please ...Its not in the most ventilated space but its pretty dang warm and only been on ~15 minutes. Troubleshooting I've done so far: Replaced every cable. Coax, HDMI, Power supply. Made sure they were all 4k certified and comcast/xfinity sent cables. Killed external power to the box and let it sit. Temp fix but still crashes when I want to use the remote.Decided to disconnect all cables and power and let it sit for 1 minute. Reconnected all the cables and power and left it to do its thing. Came back 15 minutes later and was still at the welcome screen. Changed out the HDMI and coax cables and let it run again after letting the 4k Box sit unattached for a few minutes. . Cable box frozen on welcome screen. I woke up this morning to my cPower cycled the box Reset the box Restarted my internet m There is a resolution some TVs and audio receivers has issues with. (1080p60) Take the Xfinity remote that you use with that X1 box and press “EXIT EXIT EXIT” (3 times fast) then type in on the Keypad “1080” that will change the picture resolution from 1080p60 to 1080i. You can also follow the same steps but instead of typing in “1080 ... On the XG1v4-A, after clicking off the many errors, I was able to Moreover, I am puzzled as to why my Xfinity box is stuck on the welcome screen. Start from Device Settings. Use the remote to press the xfinity button. To highlight Restart, use the right arrow button. Click OK. A Welcome screen …May 20, 2020 · I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu. Press and hold the Power button located on the front of the TV ...

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